engagedprojects| stephenSep 15, 20181 minCustomer inclusion is keyBusinesses that are willing to take thousands of dollars in service fees and associated costs over time from customers and then terminate...
engagedprojects| stephenJun 9, 20183 minThe happy path to pragmatic decisions about low-hanging fruit... We've probably all been there, involved in change and trying to get things prioritised. There are three common phrases that we frequently...
engagedprojects| stephenJan 8, 20154 minTaking a look at safety in air travelWe all do it! Well quite a few of us do... According to the Internation Air Transport Association (IATA) in a recent press release the w...
engagedprojects| stephenAug 8, 20142 minThree Greens and All Locked UpIn flying parlance 'three greens and all locked up' used to be a good thing. The undercarriage was safely stowed away and the flight wa...
engagedprojects| stephenAug 8, 20132 minSpeed and Green LightsIn Three Greens and All Locked Up we talked about projects where all the status reports were continuously green-lighted… This sparked a c...